PERGUNTA - Quais são as opções de entrega?

RESPOSTA

Estas são as opções de entrega disponíveis no Reino Unido:

Entrega normal no Reino Unido

Using our Standard UK Delivery, your order should be with you in three (3) to seven (7) working days (excludes Weekends and Public/Bank Holidays).

Get Standard UK Delivery for only £4.99.

Entrega no dia seguinte

Place your order before 7pm Monday - Friday and receive your order the very next day (excludes Mondays, Sundays and Public/Bank Holidays). For only £6.99!

If you select our Next Day Delivery option, and your order is placed and accepted before 7pm Monday - Friday, we aim to have your order delivered to your door the very next day provided the next day is not a Sunday or Bank Holiday. Orders placed after 7pm will take an extra 24 hours to deliver (excludes Mondays, Sundays and Public/Bank Holidays).

View all of the countries we deliver to here - Opções de Entrega Internacional

BFPO Delivery

If you are ordering to a BFPO address then these shipments will be delivered to the BFPO Headquarters, once delivered there it will be the responsibility of the HQ to send these orders on to you. For only: £7.99.

Click & Collect

You can get your order delivered to one of our participating stores/branches within the UK. Once your order has been delivered to your chosen store, you'll get an email confirming it's ready to be picked up, this email will also contain your unique delivery code which is required for collecting your parcel. Your parcel will take five (5) to seven (7) working days to be delivered to your chosen store for only £4.99.

Every time you use our Click & Collect delivery service and collect your parcel from our own stores, you'll receive a £5 voucher to spend in store. You'll be given your voucher by our store staff when you collect your parcel.

Your parcel can only be collected within your chosen stores opening hours. Please ensure you have your order number, unique delivery code (from your order collection email) and a form of ID, if you don't have all three, you will not be able to collect your order.

Acceptable forms of ID are:
• Cheque Guarantee / Credit / Debit Card
• Bank / Building Society Book
• Passaporte válido
• Livro de cheques
• Drivers Licence
• Utility Bill

For under 18s:
• National Insurance Card
• Medical Card
• Savings Book

Note: se pretender que alguém levante a sua encomenda em seu nome, a pessoa deverá fazer-se acompanhar de uma prova da sua identidade ou ter o mesmo apelido que o seu.

You have up to 28 days to collect your parcel from your chosen store. You will be reminded three times within this period to pick up your parcel. If you fail to pick up your parcel within this period, it will be returned to the warehouse, you will then need to speak to Customer Services for a refund.

Itens especializados

Certos itens, tais como mesas de ténis de mesa, ringues de boxe e sistemas de basquetebol, encontram-se sujeitos a condições especiais de entrega. Os itens designados como "Itens especializados" contêm informação específica sobre a entrega no separador Info do produtona página de listagem do produto, de acordo com os seguintes termos:

Delivery is £4.99 to mainland UK (charges may apply for Outer UK Mainland, see below). Presently we do not deliver this item outside the UK. Os serviços de entrega de 24 horas e de sábado não se aplicam a estes itens e, caso sejam seleccionados, terá lugar um reembolso.

Se efectuar o seu pedido fora do Reino Unido continental, a nossa Equipa de Apoio ao Cliente entrará em contacto consigo antes da confirmação do pedido para obter a sua aceitação relativamente a quaisquer despesas de entrega que sejam aplicáveis. Poderá aceitar as despesas de entrega ou cancelar o seu pedido aquando do contacto ppr parte da nossa Equipa de Apoio ao Cliente.

Tenha em atenção que poderão ser aplicados custos adicionais para a devolução destes produtos em caso de cancelamento. Consulte a nossa política de devoluções.